Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Introduction
Chun Yu Limited operates the online store available at flatshoesvzkn.com. This Privacy Policy describes how Chun Yu Limited collects, uses, stores, and protects personal information when you browse our women’s shoe catalog, create an account, place an order, or contact our support team. This document applies to every visitor and customer who accesses flatshoesvzkn.com. By using flatshoesvzkn.com, you accept the practices described in this Privacy Policy.
Information We Collect
We collect information you provide directly to Chun Yu Limited. When you create an account, we collect your full name, email address, and account password. When you place an order for women’s shoes, we collect your shipping address, billing address, telephone number, and the name of the order recipient. When you contact our support team by email at [email protected] or by telephone at +852 9311 1104, we collect the content of your message and your contact details.
We also collect technical information automatically when you visit flatshoesvzkn.com. This technical information includes your Internet Protocol address, browser type and version, device type, operating system, the pages you view, the products you inspect, the referring web address, and the duration of your session. We collect this technical information to keep flatshoesvzkn.com operational and secure.
How We Use Your Information
Chun Yu Limited uses your personal information to process and fulfill your shoe orders, to confirm your purchases, to arrange delivery to the shipping address you supply, and to manage returns and exchanges. We use your email address and telephone number to send order confirmations, dispatch notifications, and delivery updates. We use your information to answer your questions, to resolve complaints, and to provide customer support.
We use your information to detect and prevent fraudulent transactions, to protect the security of flatshoesvzkn.com, and to comply with applicable legal obligations. With your consent, we use your email address to send promotional messages about new women’s shoe arrivals, seasonal collections, and price reductions. You may withdraw this consent at any time.
Payment Processing and Card Data
All payment transactions completed on flatshoesvzkn.com are securely handled by third-party payment gateways. We do not collect, store, or process full credit card numbers, card expiration dates, or card security codes. Payment card details are transmitted directly to the third-party payment gateway, and that gateway processes the transaction under its own privacy and security policies. Chun Yu Limited receives only a transaction confirmation, an order reference number, and the payment status. We do not retain payment card details on our servers at any point during or after a transaction.
Cookies and Tracking Technologies
flatshoesvzkn.com uses cookies and similar tracking technologies. Essential cookies maintain your shopping cart, preserve your login session, and enable checkout to function correctly. Preference cookies remember your language selection and your display settings. Analytics cookies record how visitors navigate flatshoesvzkn.com, which shoe categories attract the most attention, and where visitors leave the checkout flow. Advertising cookies measure the performance of our marketing campaigns.
You can control cookies through your browser settings. You can delete existing cookies and block future cookies. If you block essential cookies, the shopping cart and checkout functions of flatshoesvzkn.com will not operate correctly.
Sharing Your Information
Chun Yu Limited shares personal information with third-party payment gateways to process payments, with shipping carriers to deliver your orders, with email service providers to send transactional and promotional messages, with analytics providers to measure the performance of flatshoesvzkn.com, and with professional advisers who support our business operations. We disclose personal information when a valid legal request requires it, when we must enforce our terms of sale, and when disclosure is necessary to protect the rights and safety of our customers. We do not sell your personal information to any third party.
Data Retention and Security
Chun Yu Limited retains your personal information for as long as your account remains active and for the additional period that applicable law requires for tax, accounting, and dispute resolution purposes. When retention is no longer necessary, we delete or anonymize your personal information.
We apply technical and organizational safeguards to protect your personal information. These safeguards include encryption of data in transit, restricted access controls, authentication requirements for our systems, and regular review of our security practices. No method of transmission over the internet is completely secure, and you transmit information to flatshoesvzkn.com at your own risk.
Your Rights and Choices
You may request access to the personal information we hold about you. You may request correction of inaccurate information. You may request deletion of your personal information. You may object to the processing of your personal information for marketing purposes. You may request a portable copy of your personal information. To exercise any of these rights, contact Chun Yu Limited at [email protected]. We respond to every verified request within the period that applicable law requires. You may unsubscribe from promotional emails by using the unsubscribe link in each message.
Children’s Privacy
flatshoesvzkn.com is intended for adults. Chun Yu Limited does not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we delete that information promptly.
Changes to This Privacy Policy
Chun Yu Limited may revise this Privacy Policy. The current version is always published at flatshoesvzkn.com. Your continued use of flatshoesvzkn.com after a revision is published constitutes acceptance of the revised Privacy Policy.
Contact Us
Direct all questions about this Privacy Policy and about our handling of personal information to Chun Yu Limited at [email protected], by telephone at +852 9311 1104, or by mail at 16/F, Hip Kwan Commercial Building, 38 Pitt Street, Yau Ma Tei.
